FAQ
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FAQ & Information
  • How long will we receive a response after we send you the inquiry?

    We will reply within 24 hours.

  • What products can you provide?

    SBS series products, SEBS series products, SEP series products, SEEPS series products.

  • Can you make customized products?

    Of course, please contact us if you need anything.

  • How many employees do you have in your company, including how many technical personnel?

    The company has over 350 employees and 54 full-time R&D personnel, including 2 PhDs, 4 Masters, and 30 undergraduates.

  • What is the payment method?

    30% advance payment upon delivery.

  • Are you a direct manufacturer or a trading company?

    Direct manufacturer.

  • What application areas are your products mainly involved in?

    TPE, shoe materials, modified asphalt, polymer modification, lubricant viscosity index improvers, oil soluble thickeners, and other fields.

  • How is your company's production capacity?

    Annual production of 58000 tons of SBS and SEBS series products, and 12000 tons of SEP and SEEPS series products.

  • How does your company ensure product quality?

    Our company strictly implements the ISO9001:2018 quality management system standard and establishes a comprehensive quality monitoring system to ensure the delivery of qualified products. At the same time, we implement strict standards for raw material testing and finished product testing and conduct comprehensive integrity testing on the composition and structure of raw materials and semi-finished products. Our company has Agilent gas chromatography and high-performance liquid chromatography, Thermo Fisher infrared spectrometer, Anasazi nuclear magnetic resonance spectrometer, Nerch DSC, Tg analyzer, Swiss Wantong micro water analyzer, automatic distillation range analyzer, electronic universal testing machine, melt index meter, open mill, vulcanization machine, Huntley spectrophotometer, etc.

  • How are the goods shipped to customers?

    Usually, we ship by sea because we are in Ningbo and we are only 35 kilometers away from Ningbo Port, making sea export very convenient. Of course, if the customer's goods are urgent, we can also air freight them. Ningbo Airport and Shanghai International Airport are both very close to us.